Services to make you smile

Make life easy for yourself: we offer services that make your visit simpler and more pleasant.

Our services for you

  • Child and adult routine dental examinations
  • Cosmetic, preventative and restorative fillings
  • Root Canal Therapy
  • Dental Hygiene
  • Appointment reminder by e-mail or SMS
  • Emergency appointments subject to availability
  • NHS dentistry (subject to availability and funding)

NHS Fees 

See what the NHS has to offer you and know what to expect at your first visit

Dentistry is one of the few NHS services where you have to pay a contribution towards the cost of your care.

Please visit the NHS website for current charges.

For information about help with dental charges, including how to claim a refund, see our section on help with health costs.

Any treatment that your dentist believes is clinically necessary to achieve and maintain good oral health should be available on the NHS.

Not available on the NHS

NHS dentistry does not fund cosmetic cases, and those cases will be chargeable on an independent course of treatment

Appointments Policy

In this practice we will:

  • Communicate with patients in a courteous, friendly, professional manner.
  • Make sure that patients receive full information about our services, their treatment, and associated costs
  • Ensure that patients should have to wait no longer than 15 minutes to be seen. Where there is a further delay we will explain the reasons.
  • Remind patients of their appointment by phone, by text or email
  • Provide as much notice as possible when appointments have to be changed or cancelled and explain the reasons when possible.

 

Missed Appointments

Please try to give us 48 hours’ notice if you know you are not going to be able to attend your appointment. If you cancel at short notice or fail to attend two NHS appointments within a short period of time, we may ask you to find another dental surgery. 

 

If you cancel at short notice or fail to attend a private appointment, then a minimum fee of £20 is chargeable or if you have paid a deposit this will be retained by the practice. Short notice is regarded as less than 48 hours’ notice (excluding weekends and bank holidays)

 

Late Appointments

Please be aware that if you are more than 10 minutes late for your appointment you may be asked to reschedule.      

 

We understand that being late for appointments is sometimes unavoidable or there are circumstances which may prevent you from attending your appointment.  We will take this into consideration. Any appeals about missed or cancelled appointments should be addressed to the practice manager.   

 

To ensure you receive your appointment reminders please check with reception that we have your correct contact details.

 

Please Note:

We follow a policy of preventive dental care and are guided by the NICE guidelines for intervals between routine dental examinations.

 

Questions about our services?

Just give us a call on 01372 722685

Making an Appointment

Tel: 01372 722685

You can also email: alexandradentalsurgery@soegateway.com

 

*We are not currently taking on new NHS or private patients as we are at full capacity

 

To find a dentist:

https://www.nhs.uk/nhs-services/dentists/how-to-find-an-nhs-dentist/

Address

Alexandra Dental Practice

43 Alexandra Road

Epsom

KT17 4DB

Surgery Hours

Monday - Friday 8am-5pm

Closed daily Between 1-2pm

 

For out of hours emergency appointments call NHS 111

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© Kamlesh Christian